Vendor Directory
Aclara’s Consumer Engagement group provides advanced customer analytics to water, gas, and electric utilities across the US. Over 40 utilities rely on Aclara’s insights to support utility programs including behavioral energy-efficiency, enhanced customer self-service and smart meter. Our highly configurable Adaptive Consumer Engagement platform (ACLARA ACE) enables us to support these programs using a combination of innovative approaches that generate consistent, measurable results. Aclara Technologies LLC is owned by an affiliate of Sun Capital Partners. Visit www.Aclara.com.
Service Category:
Digital Strategy Consulting, DSM Software, Big Data Services
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Home Office:
Hazelwood, Missouri
Digital marketing and digital media solutions. Creates tools and services that help customers build and deploy digital content and measure and optimize that content over time.
Service Category:
Digital Strategy Consulting, IT Services, Marketing & Advertising Services
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Home Office:
San Jose, California
Helps enterprise contact centers deliver positive customer experiences across channels via a single software platform. Offers services for interaction management, workforce optimization, and back-office solutions to coordinate people, processes, and touchpoints for clients in aviation, financial services, healthcare, manufacturing, telecommunications, and retail.
Service Category:
Customer Care Services, Customer Experience Consulting, Digital Strategy Consulting
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Home Office:
Phoenix, Arizona
Provides services in strategic planning, creative development, design, media strategy and planning, interactive and web development, social media management, direct and mobile marketing, presence marketing, branded content, and analytics. Serves many market segments, including natural gas providers, power companies, and EMCs.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Atlanta, Georgia
Full-service, fully integrated communications company. Services include strategic planning, branding, design, interactive, advertising, and social marketing. Clients include government agencies, energy companies, art galleries, and hospitality companies.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Regina, Saskatchewan
A creative design and branding agency specializing in branding, web design and development, print design, advertising, interactive, and messaging for companies ranging from startups to publicly traded corporations.
Service Category:
Brand Strategy, Digital Strategy Consulting, Web Development
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Home Office:
San Jose, California
EDM specializes in digital marketing services such as SEO, SEM, SMM, SMO, Google penalty recovery, local SEO, international SEO, content marketing, online reputation management (ORM), and email marketing; Web Design services include website redesigning, responsive website, conversion rate optimization and maintenance; Web Development services include web application development in multiple platforms such as PHP, .net, & python using cake php, laravel, zend, django, frameworks; Mobile App Development services include developing mobile applications for Android, iPhone, & Windows.
A digital agency focused on improving the way organizations reach and connect with consumers. Staff includes strategists, creatives, and technologists whose services span web, mobile, and social channels.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Vancouver, British Columbia
G6 Web Services provides Internet marketing and advertising services such as website design, SEO (search engine optimization), PPC (pay per click advertising), domain registration, website and email hosting, reputation management, and much more to small businesses in the USA and Canada that are looking to expand their web presence so they can get more business. We help small business owners get more business for their business, making them more money and helping them achieve their life goals.
Specializes in cloud-based and on-site multichannel customer experience and contact center solutions for business of all sizes. Its platform powers positive customer journeys across all touchpoints, channels, and interactions. Serves the banking, utility, energy, government, healthcare, insurance, retail, telecommunications, and travel and hospitality industries.
Service Category:
Customer Care Services, Customer Experience Consulting, Digital Strategy Consulting
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Home Office:
Daly City, California
A full-service communications/marketing firm that creates success for clients by establishing and sustaining connections and conversations. Services include advertising, brand development, media planning and buying, graphic design, online/digital support, and public relations.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Seattle, Washington
This full-service interactive agency guides brands digitally through an informed strategy, design, technical know-how, and customer focus.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Glen Allen, Virginia
Helps B2B companies drive growth and change. Clients typically have complex product and service offerings; are regional to national in scope; and have direct, indirect, or distributor sales forces and multichannel distribution. Focuses on creating and aligning internal and external employee and customer brand experiences to strengthen customer engagement.
Service Category:
Brand Strategy, Customer Experience Consulting, Digital Strategy Consulting
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Home Office:
Green Bay, Wisconsin
Offers virtual agents, virtual contact centers, and live chat to companies wishing to optimize their customer service and online conversions. Its virtual agent software is used for web self-service to resolve customers’ problems via automated Q&A, powered by the firm's patented processing language.
Service Category:
Customer Care Services, Digital Strategy Consulting
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Home Office:
Sunnyvale, California
Provides virtual agent technology solutions for the enterprise, supporting cost-effective online conversations to private and public sector customers. Clients include financial services, utilities, insurance, retail, higher education, and telecommunications organizations.
Service Category:
Customer Care Services, Digital Strategy Consulting
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Home Office:
Toronto, Ontario
Helps clients embrace the power of digital to align around the customer. Creates digital experiences that will drive the client's digital future through expertise, tools and frameworks, its network, and training.
Service Category:
Customer Experience Consulting, Digital Strategy Consulting
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Home Office:
Portland, Oregon
Provides customer service solutions that empower clients to create positive experiences for their customers wherever they engage. Creates differentiated, personalized, and integrated customer experiences via web, mobile, social, and agent channels.
Service Category:
Call Center Services, Customer Care Services, Digital Strategy Consulting
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Home Office:
Santa Clara, California
Partners with clients whose mission helps drive an effective and more sustainable future. Offers marketing expertise in three main areas: energy, sustainability, and outdoors. Based on customer segmentation across categories, helps clients build market share, increase awareness, and improve customer satisfaction.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Burlington, Vermont
Level One helps utilities connect with customers through better communications. Our expertise in optimizing the customer experience comes from deep utility market knowledge and a commitment to rapid, agile delivery. We create smartly designed communications containing relevant information your customers need and want. Level One’s OneVIEW® application offers a complete solution that integrates with all CIS platforms including a hosted self-service customer portal, eBilling, payments, print/mail management, analytics and reporting.
Helps large organizations transform their relationships with customers, employees, and the communities in which they live. Offers expertise in advertising, digital and interactive, design, brand and identity, and public relations.
Service Category:
Brand Strategy, Digital Strategy Consulting, Marketing & Advertising Services
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Home Office:
Winnipeg, Manitoba