Vendor Directory

Offers virtual agents, virtual contact centers, and live chat to companies wishing to optimize their customer service and online conversions. Its virtual agent software is used for web self-service to resolve customers’ problems via automated Q&A, powered by the firm's patented processing language.

Offers an all-in-one contact center platform for multichannel interactions, available in the cloud, on-premises, or as a managed service. Provides scalable, application-rich IP PBX, messaging, conferencing, and collaboration throughout the enterprise. Also delivers business process automation for control over multi-step, people-centric processes and visibility into operations as well as enterprise content management to handle extensive information volumes.

Provides customer service solutions that empower clients to create positive experiences for their customers wherever they engage. Creates differentiated, personalized, and integrated customer experiences via web, mobile, social, and agent channels.

Level One helps utilities connect with customers through better communications. Our expertise in optimizing the customer experience comes from deep utility market knowledge and a commitment to rapid, agile delivery. We create smartly designed communications containing relevant information your customers need and want. Level One’s OneVIEW® application offers a complete solution that integrates with all CIS platforms including a hosted self-service customer portal, eBilling, payments, print/mail management, analytics and reporting.

LiveSalesman has over 20 years of experience in offering affordable, high-touch Call Center Outsourcing Services. We offer 24x7 Multilingual Customer Support Outsourcing Services in over 30 European and Asian languages including Arabic, Chinese, Japanese, Russian, French, German, Spanish, Italian, Korean and Portuguese. We are proud and humbled to be managing call center and customer service for some of the world’s most innovative businesses

MAX BPO is a leading business process outsourcing (BPO) and call center services company that has been empowering clients global to achieve business growth and transformation through its services that boost process and operational efficiencies. Our services caters to different industries including logistics, automotive, banking, retail, telecom, insurance, healthcare, manufacturing, and much more. We have been in the business since 1997 and still stand atop the leading names in the industry with skilled professionals and advanced technology.

Provides engineering, operations, and customer service software to enable clients to do their jobs better. Its software platform helps clients plan and operate an electrical distribution system with the economy, reliability, efficiency and customer service that's required.

Provides services that transform the relationship between people and technology. Delivers intelligent self-service solutions to help customer get what they need from a business's contact center, website, or mobile app. Brings voice, natural language understanding, reasoning, and systems together to create more human technology. Works with businesses in the financial services, healthcare, utility telecommunications, government, retail, and travel and transportation industries.

Provides activity intelligence and desktop automation solutions that improve performance, drive revenue, and increase efficiencies in contact center, back office, and retail storefront environments. Delivers actionable, real-time activity and performance insights for making informed decisions about people and technologies. Clients use desktop automation to streamline worker activity, simplify critical service processes, and remove technology barriers as a means to deliver an optimal customer experience.