Vendor Directory

Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, and deliver a compelling respondent experience. Confirmit’s solutions are the most secure, reliable and scalable in the world, and provide technology and expertise that deliver high Return on Investment to leading companies across a range of industries.

Service Category: Customer Care Services, Customer Experience Consulting, Market Research Services | Home Office: New York, New York

For more than 25 years, E Source has been helping utilities and large energy users with critical problems involving energy efficiency, utility customer satisfaction, program design, marketing, customer management, and sustainability. Our research and advisory business model enables you to tap into the best minds in the business, people who have wrestled with problems very similar to yours. Our approach gets you up the learning curve fast, helps you avoid the mistakes others have already made, and allows your organization to begin to immediately implement the industry’s best practices.

Service Category: Customer Experience Consulting, DSM Software, Program Planning & Design, Market Potential Studies, Marketing & Advertising Services, Segmentation & Targeting Services, Engineering Services | Home Office: Boulder, Colorado

Frontier Associates LLC was founded in 1999 to enhance value at the utility+customer nexus. Frontier offers energy efficiency and water conservation consulting services to utilities, businesses, regulatory bodies, government entities, and consumers in the United States and Canada. The firm's reputation for integrity and reliability comes from its 16-year history of providing professional analyses that withstand rigorous independent review. Frontier is honored to have received the 2014 Clean Air Through Energy Efficiency Award for Outstanding Commercial Enterprise.

Service Category: Evaluation, Pricing & Rate Design, Program Planning & Design, Technical Reference Manual Development, Market Research Services, Engineering Services | Home Office: Austin, Texas
InMoment is a cloud-based customer experience (CX) optimization platform that gives clients the ability to gather customer feedback & experience data, distill actionable insights in real-time, and automatically distribute the right insights, to the right stakeholders, and the right time. With InMoment, Clients realize better business results via better insights on how to optimize customer and employee experiences. Our products and services include Voice of Customer (VoC), Social Reviews and Advocacy, Employee Engagement, Support, and Consulting.
Service Category: Call Center Services, Customer Experience Consulting, Big Data Services, Database Development & Support, IT Services, Market Research Services | Home Office: Salt Lake City, Utah
Using survey, opinion, and public policy research, helps clients build bridges between decision-makers and the publics they serve. Offers expertise in customer satisfaction and loyalty, smart meters, renewables, new products and services, market segmentation and positioning, advertising tracking, national and key accounts, energy services, and pricing studies.
Service Category: Market Characterization Studies, Market Research Services | Home Office: New York, New York
A service corporation providing energy-efficiency program evaluation and research for utilities and other clients.
Service Category: Evaluation, Regulatory Consulting, Market Research Services | Home Office: Sacramento, California
Provides energy engineering and management consulting services to utilities, government agencies, and corporations seeking to improve energy production, delivery, and end-use. Has expertise in energy efficiency, demand reduction, distributed generation, technology and market assessments, and energy technology research and development.
Service Category: Engineering Services, Program Planning & Design, Market Characterization Studies | Home Office: Carlsbad, California
An energy-efficiency research and consulting firm that develops research solutions for difficult analytical challenges. Provides services in the areas of energy-efficiency evaluation, market research, and evaluation protocol development.
Service Category: Evaluation, Market Characterization Studies | Home Office: Groton, Massachusetts
Provides an array of consulting services to clients in the energy business, including utilities, government agencies, technology companies, and others facing strategic and tactical decisions of consequence.
Service Category: Implementation, IT Services, Market Research Services | Home Office: Islandia, New York
Nonprofit research institute; collects and analyzes data and information to assess and improve public programs. Conducts research activities to provide stakeholders with an understanding of program design, operations, and impact that leads to recommendations for program improvement.
Service Category: Evaluation, Program Planning & Design, Market Research Services | Home Office: Princeton, New Jersey
A full-service marketing research company that partners with clients to successfully deliver end-to-end solutions for complex business problems. Serves clients in the utility, consumer goods, financial services, and insurance industries. Expertise in consumer insights, customer experience, product innovation, and social media research.
Service Category: Market Research Services | Home Office: Winston-Salem, North Carolina
Provides sustainability solutions for energy efficiency, water conservation, alternative fuel transportation, advanced power plants, and environmental control. Offers expertise in large-scale program design and implementation, engineering-economic evaluations, new technology R&D and commercialization, strategic planning, best practices benchmarking, customer engagement, and marketing communications.
Service Category: Implementation, Market Research Services, Marketing & Advertising Services | Home Office: Oakland, California
Helps organizations build strong connections with customers, employees, and suppliers through research, communications, and engagement initiatives. Expertise in energy efficiency and sustainability.
Service Category: Brand Strategy, Market Research Services, Marketing & Advertising Services | Home Office: Rochester, New York
Initially created to handle political paid media strategy and implementation, now offers strategic media plans, targeted research, and in-depth media buys to clients including corporate, political, and issue/advocacy advertisers in national, regional, spot, and rural arenas.
Service Category: Market Research Services, Marketing & Advertising Services | Home Office: Washington, District Of Columbia
A creative group offering services that include strategic planning, market research, branding, websites and mobile, multimedia, public relations, digital advertising, SEO, and package design. Clients include businesses in aviation and travel, B2B products and services, education, finance, green energy, software and technology, and high-end home and lifestyle.
Service Category: Brand Strategy, Market Research Services, Marketing & Advertising Services | Home Office: Lafayette, Colorado

LightTracker is the first initiative of CREED and focuses on making available full-category lighting data reports, including incandescent, halogen, CFL, and LED bulb types, for all distribution channels and for the entire U.S. CREED LightTracker currently has retail POS data from 2009 through 2014 broken out by state and US total. There are many options available for reporting this data in ways that are useful for evaluating energy efficiency programs. With data customers across the US, CREED is the leading expert for fully scrubbed and verified retail sales data for the utility industry.

Service Category: Market Characterization Studies, Market Potential Studies, Market Research Services | Home Office: Boulder, Colorado
A custom marketing research firm specializing in customer satisfaction surveys, analysis, and reporting. Serves as an outsourcing tool for many companies, providing services at competitive rates with a personal touch.
Service Category: Market Research Services | Home Office: Golden, Colorado
Works with government, businesses, and nonprofit organizations to move residential and commercial consumers toward greater energy efficiency. Designs and promotes market-based and economically viable energy-efficiency solutions, with a focus on delivering long-term value to clients and partners.
Service Category: IT Services, Market Characterization Studies, Market Research Services | Home Office: Silver Spring, Maryland
Provides energy industry research and analysis to utility companies and other clients. Has expertise in policy, planning, and evaluation; customer and market research; and engineering analysis and technology assessment.
Service Category: Engineering Services, Evaluation, Market Research Services | Home Office: Seattle, Washington

Energy Guidance Group, with decades of hands-on experience, ensures clients make quality informed decisions. EGG is an independent consulting company with national/international experience in industry studies, growth strategies, marketing of new products and services, and leveraging new technologies to address today's challenges. Founded in 2013, we provide the following services: Cost/Benefit Analysis, Market Research, Benchmarking Studies, Strategic Planning/Analysis, Project Management, Financial Planning & Analysis, Business Planning, Financial Management, Energy Procurement.

Service Category: Market Characterization Studies, Market Potential Studies, Market Research Services | Home Office: Dallas, Texas

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