Vendor Directory

Offers behavioral analytics to help clients uncover personality and behavioral characteristics of their customers that can be used to improve their business interactions. Focuses on the communication-based aspects of a person's interactions with contact center agents and other employees of a company to determine that individual’s personality, needs, motivations, and communication preferences.
Service Category: Customer Care Services, Big Data Services, IT Services | Home Office: Chicago, Illinois
Provides software that helps clients understand and improve customer experience. There are three components to an effective operational customer experience management system: Capturing feedback from customers across every channel; transforming that data into insights; and making the results actionable across a company, from the c-suite to the frontline.
Service Category: Customer Experience Consulting, IT Services, Training | Home Office: Palo Alto, California

At Micro Strategies, we provide expert IT solutions that help businesses tackle digital transformation in the best way possible. We particularly address the needs of clients in strategic areas including analytics, security, hybrid IT, business process and content services and managed services. With over three decades of experience, Micro Strategies is confident in delivering the right mix of solutions, expertise and local resources to address the unique challenges in your organization and use data to help drive business results.

Service Category: IT Services | Home Office: Parsippany, New Jersey
Provides engineering, operations, and customer service software to enable clients to do their jobs better. Its software platform helps clients plan and operate an electrical distribution system with the economy, reliability, efficiency and customer service that's required.
Service Category: Customer Care Services, IT Services | Home Office: Abilene, Texas

With more than 8 years of rich accumulated experience in mobile, web and software development, Mindinventory is devotedly serving global customers. We are preeminent Mobile App Development Company, an IT Consultant and a Digital Specialist based in India with offices in other nations including USA, Australia, Scotland, South Africa and Chile. We have roped in an intensely dedicated, hands-on experienced and tech-savvy 130+ professional team that believes in building apps and software that stand apart from the crowd.

Service Category: IT Services, Web Development | Home Office: Middleburg Heights, Ohio

Mobisoft Infotech is Houston based smartphone application development company specialize in iOS, Android and HTMl5 app development and our portfolio comprises of more than 240+ applications delivered so far.

Service Category: IT Services, Web Development | Home Office: Houston, Texas

Cloud-based MRP Software for Small Manufacturers (10 - 200 employees) MRPeasy helps manufacturers stay organized With Simple yet powerful self-service manufacturing ERP/MRP system. Seamless management of production, stock, customers, purchases, finances, and the team. - Accurate production planning and reporting - Real-time inventory overview - Exact and on-time deliveries - Complete view of your business

Service Category: Big Data Services, Customer Information Systems, Customer Relationship Management | Home Office: Tacoma, Washington

MRPEasy is a true cloud-based ERP/MRP software for small and mid-sized manufacturing and distribution businesses which offers the same functionality as well-known legacy systems, but without the extra complexity and insane price tag. MRPEasy does not require long-term training to be implemented. Since it is a SaaS solution, no prior installation is required. The main modules of MRPEasy are: Production Planning, Inventory Control, CRM, Procurement/Supply Chain Management, and several complementary functions. 

Service Category: Quality Assurance Services, Customer Relationship Management, Manufacturer | Home Office: Tacoma , Washington

NorthBay is a global provider of cloud big data and analytics professional services and solutions. NorthBay specializes in helping companies unify internal and external data repositories to create meaningful insight for various stakeholders including internal departments such as sales, marketing, and business analytics, as well external constituents including clients and partners. NorthBay Solutions currently employs nearly 200 people worldwide and provides strategy, architecture, development and analytics services.

Service Category: Big Data Services, Customer Relationship Management, Web Development | Home Office: Cambridge, Massachusetts

Ntiva is an IT solution and technology service company who has designed and developed technology requirements for hundreds of companies across many industries, anything from basic helpdesk support to complex technology development for long term planning. Ntiva has offices in Washington DC, Beverly Hills, Colorado Springs, and Reston VA. With over 115 industry awards and certifications and over 2800 successful complete projects since 2004, Ntiva’s customized, flexible and affordable IT services help businesses build highly efficient IT infrastructure.

Service Category: Database Development & Support, IT Services, Web Development | Home Office: McLean, Virginia
Serves utilities ranging from large IOU and government-owned utilities to small co-ops and municipalities. Offers meter installation, reading, and data management; asset monitoring services; software solutions related to the location and protection of utility infrastructures; and staffing, software, hardware, and IT infrastructure for back-office operations. We also support other providers in the industry, ranging from large consultancies to local site-services contractors.
Service Category: Billing & Payment Processing, Customer Care Services, IT Services | Home Office: Ann Arbor, Michigan

OPĀQ changes the way security is delivered: from the cloud. Our groundbreaking network security-as-a-service empowers organizations with the easiest way to tighten security control and improve business agility. With OPĀQ, you can have one network — simplified, centralized, and secure.

Service Category: IT Services | Home Office: Herndon, Virginia
Provides activity intelligence and desktop automation solutions that improve performance, drive revenue, and increase efficiencies in contact center, back office, and retail storefront environments. Delivers actionable, real-time activity and performance insights for making informed decisions about people and technologies. Clients use desktop automation to streamline worker activity, simplify critical service processes, and remove technology barriers as a means to deliver an optimal customer experience.
Service Category: Call Center Services, Customer Care Services, IT Services | Home Office: Alpharetta, Georgia
Combines a cloud-based platform, big data, and behavioral science to help utilities reduce energy consumption and improve their relationship with their customers. Helps energy consumers lower their energy use and costs, and reduce carbon emissions.
Service Category: DSM Software, Big Data Services, Marketing & Advertising Services | Home Office: Arlington, Virginia

optimalCX solutions, LLC is a boutique consulting and solutions provider that is passionate about helping our clients deliver the optimal customer experience. Through our world-class strategy consulting, omni-channel design, usability best-practices and omniCX Unified Customer Experience software platform, optimalCX puts technology and solutions in the hands of the business so they can achieve relevant, actionable and measurable results.

Service Category: Customer Experience Consulting, Digital Strategy Consulting, Web Development | Home Office: Las Vegas, Nevada
Offers solutions that incorporate speed, reliability, security, and manageability with an integrated stack of hardware and software. These complete, open, and integrated solutions offer top performance at the lowest cost. Industry-specific solutions are engineered to address complex business processes across a wide range of industries.
Service Category: Customer Care Services, Big Data Services, IT Services | Home Office: Redwood Shores, California
A technology and management consulting firm with expertise in designing, building, and delivering business-driven technology solutions. Helps clients gain competitive advantage by using Internet-based technologies to make their businesses more responsive to market opportunities and threats; to strengthen relationships with customers, suppliers and partners; and to improve productivity and reduce information technology costs.
Service Category: IT Services | Home Office: Denver, Colorado

PostScan Mail is a virtual mail service provider in the US, headquartered at Anaheim, CA. It provides more than 42 nationwide virtual addresses/PO boxes for your business, In addition to its smart features: Mail and packages forwarding, Mail scanning, 30 Days FREE physical mail storage, Shredding, and recycling request for the unimportant document. Offering various pricing plans; choose the most convenient to you starting at $14.95 per month. It gives you a complete mail management for your mail deliveries. Just sign up your account and download our App from Google Play or Apple store.

Service Category: Database Development & Support, IT Services, Web Development | Home Office: Anaheim, California

Power TakeOff is a utility data customer engagement provider and non-residential behavioral program  provider. Our interval data (15 minute and 1 minute) water and energy management monitoring, analytics, and reporting services allow businesses and institutions to identify saving opportunities from behavioral/operational and retrofit improvements. Whether using the energy reports to monitor energy  operations or budget energy costs, Power TakeOff's tools allow you to easily review, track, compare, graph, manage and even estimate energy costs based on actual and normalized data projections.

Service Category: Energy Management Services, Implementation, Big Data Services | Home Office: Denver, Colorado
A customer experience management software company focused on the requirements of Global 2000 organizations with diverse product lines. Its products analyze valuable customer sentiment in real-time and scale to meet the demands of big data, eliminating silos of customer information captured across multiple channels including websites, call centers, retail or branch locations, and social platforms.
Service Category: Customer Care Services, Customer Experience Consulting, IT Services | Home Office: Vancouver, British Columbia

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