CustomerServ helps companies find, select, and retain the right call center and BPO outsourcing vendors, at no-fee.
Esker is a global leader in business process automation software. They offer a wide range of services including cloud faxing, accounts payable software, and more. Visit our website for more information.
Provides software and services to address the complex challenges its customers face in managing enterprise field service organizations. Committed to helping customers balance customer-centricity with economic pressures to improve efficiency and reduce costs, to react to increasing customer demand, and to drive more service revenue.
Hootsuite is the most widely used platform for managing social media, created by Ryan Holmes in 2008. The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, Instagram, LinkedIn, Google+, YouTube, and many more. Additional integrations are available via Hootsuite’s App Directory, including MailChimp, Reddit, Zendesk, SalesForce.com, Marketo, most OMS Systems, and have publicly available APIs available to support existing systems. Widely considered the leading Social Media platform for Customer Support (Response time and CSAT).
Provides self-service solutions that bridge the communications gap between utilities and their customers. The company works exclusively within the utility sector, delivering solutions aimed at reducing call center traffic while improving customer service.